Where can I find my Electrolux PNC number, model number and serial number?
Issue
If you need the PNC number for your Electrolux appliance, if you are looking for the model number, or if customer support has asked for the serial number, the information can usually be found on the appliance rating plate. The Product Number Code (PNC) identifies the exact model configuration and is required for repairs, spare parts, accessories, product registration, and model-specific support.
Typical situations:
- You need to book a repair online
- You want to order spare parts or accessories
- You need to register your appliance
- Customer support has requested the PNC number
- You cannot find the model number
- You need to identify the exact appliance version
Applies to:
- Electrolux domestic appliances
Resolution
Follow the steps below.
1. Locate the appliance rating plate.
2. Find the following information on the rating plate:
- Model number
- Product Number Code (PNC)
- ML code
- Serial number
Use the full PNC number whenever you:
- Book a repair
- Order spare parts
- Purchase accessories
- Contact customer support
- Register your appliance
Understanding the PNC Number
The Product Number Code (PNC) is a unique identifier used to identify the exact version of your appliance. Even appliances with similar model names may have different components, software versions, or specifications.
Where to Find the Rating Plate
Washing Machines
Front-loading washing machines / washer dryers
- Inside the door opening
- On some models, behind the filter flap
- PNC number starts with 914xxxxxx
Top-loading washing machines:
- Under the lid near the closing mechanism
- On some models, on the rear panel
- PNC number starts with 913xxxxxx
Tumble Dryers
- Inside the door opening
- PNC number starts with 916xxxxxx
Dishwashers
- On the inner edge of the door
- PNC number starts with 911xxxxxx
Refrigerators and Fridge Freezers
- Inside the refrigerator compartment on a side wall
- Behind the vegetable drawers on some models
- PNC number starts with 92xxxxxxx or 93xxxxxxx
Freezers
- Inside the cabinet
- Behind freezer drawers on some models
- PNC number starts with 92xxxxxxx or 93xxxxxxx
Chest Freezers
- On the underside of the lid
- Inside the cabinet on selected models
- PNC number starts with 92xxxxxxx or 93xxxxxxx
Ovens and Cookers
- Around the oven door frame
- Inside the oven cavity
- PNC number starts with 940xxxxxx, 944xxxxxx or 949xxxxxx
Hobs / Combo Hobs
- On the underside of the hob
- The PNC is also listed in the user manual
- PNC number starts with 949xxxxxx
Cooker Hoods
- Behind the grease filters near the motor
- PNC number starts with 942xxxxxx
Microwaves
- Around the door frame
- On the rear panel on selected models
- PNC number starts with 947xxxxxx or 947xxxxxx
Vacuum Cleaners
- On the underside of the vacuum cleaner
- PNC number starts with 900xxxxxx
Important
The PNC identifies the exact version of your appliance. Different models that appear similar may use different spare parts, accessories, electronic components, and technical specifications.
Always provide the complete PNC when requesting support, ordering parts, or arranging a repair.
Cause:
FAQ – Finding Your Electrolux PNC Number
What does PNC stand for?
PNC stands for Product Number Code.
Is the PNC the same as the model number?
No. The model number identifies the product range, while the PNC identifies the exact appliance version.
Do I need the PNC to book a repair?
Yes. The PNC helps identify the correct appliance and ensures accurate repair information.
Can I order spare parts without a PNC?
Some parts can be identified using the model number, but the PNC provides the most accurate match.
Why can't I find the rating plate?
The rating plate location varies depending on the appliance type and model.
Can Electrolux consumer support help me find the PNC?
Yes. Consumer support can help you locate the rating plate and identify the correct PNC.