Air conditioner (AC) error messages

Resolution


Malfunction

Error Message

Solution

Antifreeze protection

E2

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

System blockage or leakage of refrigerant

E3

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Protection against compressor discharge at high temperature

E4

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Protection against AC overcurrent

E5

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Communication failure between the indoor and outdoor unit

E6

Contact an Authorised Service Center.

Protection against excessively high temperature

E8

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

H4

No feedback from indoor fan motor

H6

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Protection against malfunction in jumper cap

C5

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Indoor unit and outdoor unit do not match

LP

Contact the dealer for the appliance.

Malfunction in outdoor unit’s DC fan motor

L3

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Current protection

L9

Switch the appliance off and on again. If this does not resolve the issue, contact the Authorised Service Center.

Accumulation of refrigerant

Fo

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Indoor unit’s ambient sensor open or short circuit

F1

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Indoor unit’s pipe sensor open or short circuit

F2

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Outdoor unit’s ambient sensor open or short circuit

F3

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Outdoor unit’s pipe sensor open or short circuit

F4

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Discharge sensor open or short circuit

F5

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Overload limit/fall frequency

F6

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Overcurrent limit/fall frequency

F8

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Limit for high discharge temperature/fall frequency

F9

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Antifreeze limit/fall frequency

FH

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Defrosting

H1

This indicates routine defrosting.

Protection against overload of compressor

H3

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

IPM protection

H5

Switch the appliance off and on again.Otherwise, request a visit by an installation technician.

PFC protection

HC

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Malfunction in reading of EEPROM

EE

Switch the appliance off and on again. Otherwise, request a visit by an installation technician.

Protection against high PN voltage

PH

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Protection against low PN voltage

PL

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Abnormal change of 4-way valve

U7

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Min. frequency for compressor in test mode

Po

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Rated frequency for compressor in test mode

P1

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Max. frequency for compressor in test mode

P2

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Medium frequency for compressor in test mode

P3

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Frequency limit (power)

LU

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

Frequency limit (module temperature)

EU

Switch the appliance off and on again. If this does not resolve the issue, contact an Authorised Service Center.

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